The Hong Kong Jockey Club Charities Trust approved around HK$330 million to initiate the “Jockey Club SMART Family-Link Project” (JCSFL). Launched in 2018, the project aims at leveraging advanced Information and Communication Technologies (ICT) in support of more effective and innovative service delivery provided by all 26 NGO-operated Integrated Family Service Centres (IFSCs) and Integrated Services Centres (ISCs) to promote family well-being, and enhancing the sector capacity in the use of technology and data for family service innovations that can respond to emerging service needs under the New Normal.
What we do
The project convenes multidisciplinary effort and collaboration between NGOs and academia to promote digital transformation for the welfare sector. The key components include developing a service management system (“i-Connect”), enriching the system’s functionalities, developing blended mode of services, enhancing digital capacity building and conducting data analysis from service data across NGOs for service transformation and enrichment.
Service Management System
Blended Mode of Services
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